Registration Verification & Anti-Fraud Policy
To protect participants, facilitators and the integrity of our programs, Total HRM applies strict verification procedures to all workshop and course registrations.
Verification Requirements
All registrations may be subject to verification prior to confirmation.
We may request:
- Australian Business Number (ABN) or registered organisation details
- Full business name and physical address
- Direct contact phone number for the organisation
- Verifiable email domain linked to the organisation
- Website, LinkedIn or other public business presence
Registrations that cannot be reasonably verified may be declined or cancelled at our discretion.
Payment and invoicing safeguards
- Payments must be made only through approved payment methods issued by Total HRM
- We do not accept overpayments or third-party payment arrangements
- Refunds are processed only to the original payment method and only after verification
- Requests to change banking details or redirect refunds will be declined.
Suspicious or fraudulent activity
Total HRM reserves the right to:
- Refuse or cancel registrations that appear suspicious
- Suspend communication where fraud risk is identified
- Report suspected scam or fraudulent behaviour to relevant Australian authorities
These measures are in place to ensure a safe, professional learning environment for genuine participants.