Workshops & Training Programs for Your Business
Practical workshops that develop leaders, strengthen teams and keep your workplace compliant.
We offer a range of world-class training programs that will grow your people
At Total HRM, we deliver practical, engaging workplace training workshops designed to help businesses build capability, meet compliance obligations and strengthen team performance.
Our programs are available across Albury Wodonga, Southern NSW, North East Victoria and the Riverina, with flexible delivery in-house or at The Training Space, Albury.
Our training can help improve workplace communication and teamwork, enhance staff skills and knowledge, and create an environment of excellence where team members feel valued and supported.
Leading Others
Develop the skills to lead with confidence and get the best out of your team.
Leading Others is part of our signature Total Leadership Series, designed for managers, supervisors, and emerging leaders who want to build strong, effective teams. Whether you’re stepping into leadership for the first time or looking to sharpen your skills, this program will set you up for success.
Grounded in real-world leadership experience, the program combines best-practice methods with proven leadership development tools including DiSC, Genos Emotional Intelligence, and WRAW (Workplace Resilience and Wellbeing Index).
What you’ll gain from Leading Others
- Practical leadership training focused on motivating and engaging your team
- Insights into communication and emotional intelligence that drive performance
- Tools to manage conflict, build trust, and strengthen workplace culture
- Strategies to get the most out of individuals and teams in any environment
Delivered in Albury Wodonga and across Southern NSW, North East Victoria, and the Riverina, this leadership training workshop will give you the knowledge and confidence to lead others effectively and sustainably.
Cost per participant for this ten week program is $2,950 + GST.
Stepping up to Lead
Moving into a leadership role brings a whole new set of expectations. Suddenly, being good at the job is no longer enough — new leaders also need to know how to set expectations, communicate effectively, manage performance and support their team.
Stepping Up to Lead is a practical one-day leadership workshop designed for leading hands, team leaders, supervisors and people who are new to managing others.
Through interactive activities, real workplace examples and a personalised DiSC profile, participants explore their own leadership style and build the practical skills and confidence needed to lead effectively from day one.
Participants will learn how to:
- understand and adapt their leadership style
- set clear expectations, priorities and SMART goals
- give constructive feedback and approach difficult conversations
- understand key HR, Fair Work and workplace safety responsibilities
- manage performance issues more confidently
- build motivation, resilience and a positive team culture.
Participants are encouraged to bring a real workplace challenge to the session and leave with practical strategies and an action plan they can put into practice straight away.
Tools Down Talk - Understanding Psychosocial risk
Psychosocial hazards can arise through everyday workplace pressures - from high workloads and unclear expectations to conflict, poor communication, organisational change and inadequate support.
Total HRM’s 'Tools Down Talk - Understanding Psychosocial Risk' workshop provides practical, plain-English guidance to help business owners, managers, supervisors and HR and WHS professionals better understand psychosocial risk and their responsibilities for managing it in the workplace.
Using realistic workplace examples, participants will explore how psychosocial hazards arise, how to recognise potential risks and what practical steps can be taken to eliminate or minimise them.
Participants will learn how to:
- Recognise common psychosocial hazards in the workplace
- Understand employer responsibilities for managing psychosocial risk
- Identify factors within work design, leadership and workplace culture that can contribute to risk
- Respond to workplace pressures, difficult behaviours and people-management challenges
- Take practical steps to create a psychologically safer workplace.
Designed to be practical, interactive and accessible, the workshop is suitable for organisations of all sizes and does not require specialist HR or WHS knowledge.
Respect @ Work for Employers
Be Proactive, Not Reactive: Preventing Harassment, Bullying & Discrimination
This practical workplace harassment and bullying prevention training helps employers, managers, and business leaders understand their responsibilities under Australia’s positive duty laws.
All employers and PCBUs — regardless of size — must take reasonable and proportionate steps to eliminate sexual harassment, bullying, discrimination, hostile workplace environments, and victimisation before they occur. With the Respect at Work Act now actively enforced, waiting until something happens is no longer defensible, with significant legal, financial and reputational risks at stake.
What You’ll Learn
- What the positive duty means for your business
- Real-world examples of non-compliance and the consequences
- Six key steps employers should be taking now
- How to conduct a psychosocial risk assessment
- Tools, templates, and systems to support compliance
- Building safe reporting pathways and lasting cultural change
This compliance workshop equips leaders with the clarity and tools to move beyond the legalities and create a safer, more respectful workplace.
Workshops can be hosted at The Training Space, Albury or delivered in-house at your workplace across Albury Wodonga, Southern NSW, North East Victoria and the Riverina.
Respect @ Work for Employees
Respect at Work: Preventing Harassment, Bullying & Discrimination
Creating a safe, respectful workplace is everyone’s responsibility. This Respect at Work training equips employees with the knowledge and confidence to recognise, respond to and help prevent inappropriate behaviours.
Participants will learn what harassment, bullying and discrimination look like, the protections under positive duty compliance laws and how to speak up safely if they experience or witness concerning behaviour.
What You’ll Learn
- How to recognise harassment, bullying and discrimination
- What protections positive duty laws provide
- Rights and responsibilities in building a safe workplace
- How to respond and report concerns
- Support systems available in the workplace
- Practical steps employees can take to build respectful cultures
By the end of the session, employees will feel more informed, empowered and confident in playing their role to create a workplace where everyone feels safe and valued.
This compliance workshop can be hosted at The Training Space, Albury or delivered in-house at your workplace across Albury Wodonga, Southern NSW, North East Victoria and the Riverina.
Contact Officer Training
Contact Officers play an important role in helping to create a safe, respectful and supportive workplace. Often the first person a colleague turns to with a concern, they need the confidence and practical skills to listen, provide appropriate support and understand where their role begins and ends.
Total HRM’s Contact Officer Training equips employees with the knowledge and tools they need to step into this important role with confidence.
This workshop covers key workplace legislation and obligations relating to discrimination, bullying, harassment and psychological safety, as well as diversity, equity and inclusion. Participants also develop practical skills in active listening and navigating necessary conversations.
Using realistic workplace scenarios tailored to your organisation and industry, participants have the opportunity to put their learning into practice and build confidence in responding to situations they may encounter at work.
Participants will leave with:
- A clear understanding of the Contact Officer role and its boundaries
- Knowledge of relevant workplace obligations
- Practical active listening and conversation skills
- Strategies for appropriately supporting colleagues who raise concerns
Training can be delivered over 2–4 hours, either at The Training Space in Albury or onsite at your workplace, with content tailored to your organisation and industry.
Cultural Intelligence - CQ
Talk to Total HRM about Cultural Intelligence coaching and training for your leaders and teams. .
Today’s workplaces are increasingly diverse - across cultures, generations, communication styles and ways of working. Cultural Intelligence (CQ) is the capability that enables individuals, leaders and teams to work effectively and respectfully across those differences.
Total HRM provides Cultural Intelligence (CQ) coaching, team workshops and leadership training, grounded in the globally recognised framework developed by the Cultural Intelligence Center and delivered by a Certified CQ Facilitator.
How we deliver Cultural Intelligence at Total HRM
We offer flexible CQ delivery options to suit individuals, teams and organisations:
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One-on-one CQ Coaching
Personalised coaching for leaders and professionals to strengthen self-awareness, adaptive leadership and confidence working across differences. -
Team Workshops
Practical, interactive sessions to improve communication, collaboration and inclusion within diverse teams. -
Manager & Supervisor Training
Targeted training for managers leading intergenerational or multi-cultural teams, supporting effective people management and inclusive leadership.
Programs may include a validated CQ assessment, with insights applied to real workplace scenarios.
Why cultural intelligence matters?
Strong cultural intelligence supports:
- More effective leadership
- Reduced conflict and misunderstandings
- Improved engagement and retention
- Inclusive, psychologically safe workplaces
CQ is a practical leadership capability that strengthens team performance and workplace culture.
Custom Training
Tailored training solutions designed around your business and your people.
Every workplace is different - which is why one-size-fits-all training rarely delivers lasting results. At Total HRM, we design custom workplace training programs that align with your industry, your team and your business goals.
Whether you need to build leadership capability, address compliance obligations, or strengthen team culture, our training is practical, interactive and designed to stick. We draw on proven HR and leadership tools, including DiSC, Genos Emotional Intelligence, and WRAW, while tailoring delivery to your unique challenges.
What we can deliver
- Leadership and management development
- Respect at Work, bullying and harassment prevention training
- HR compliance and workplace legislation workshops
- Team building and communication skills
- Coaching and performance management training
Why choose custom training?
- Training tailored to your business needs and culture
- Flexible delivery: in-house at your workplace or at The Training Space, Albury
- Practical strategies that your team can apply immediately
- Support from experienced facilitators with local and global HR expertise
Our custom training programs are available across Albury Wodonga, Southern NSW, North East Victoria, and the Riverina, helping businesses of all sizes invest in their people and achieve stronger results.
