HR Advice & Compliance
HR Health Check
Uncover risks, strengthen foundations and get your HR house in order. A free, comprehensive review to assess your HR foundations and spot hidden risks.
What we check:
- Whether your business meets all legal requirements (Fair Work, NES, Awards)
- Whether your HR practices reflect 'best practice' (beyond mere compliance)
- Opportunities for improvement in recruitment, performance, retention
- Gaps in culture, leadership or people systems
Your outcome:
- A clear, prioritised roadmap of 'must fixes' and improvement areas
- Confidence you’re compliant — or know exactly what to fix to be compliant
- Strategic insight into how your people practices could better support business goals
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Workplace Investigations & Mediation
When conflict escalates, get expert, independent support to resolve it professionally. Our fully certified, professional Mediators hold a Commercial and Private Inquiry Agents Licence, so you can be confident that your matters will be handled lawfully, impartially and with the highest standards of confidentiality and care.
What we do:
- Conduct fair, discreet investigations of allegations (misconduct, harassment, bullying)
- Facilitate mediation between parties to reach resolution
- Advise on process, procedural fairness and appropriate responses
- Provide guidance on disciplinary action or follow-up steps
Why it matters:
- Reduces legal and reputational risk
- Protects involved parties (employer, complainant, respondent)
- Helps restore team stability, trust and productivity
For a fixed price quote to resolve your workplace issues, please contact us for a confidential discussion.
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Performance Management
Drive accountability, growth and fairness in your workplace.
Effective performance management goes beyond annual reviews, it’s about setting clear expectations, providing regular feedback and supporting employees to reach their potential.
At Total HRM, we help you implement practical, compliant and constructive performance management processes that align with the Fair Work Act and your business goals. Whether you’re managing underperformance or building a culture of continuous improvement, we’ll guide you through every step with professionalism and care.
Our support includes:
- Designing fair and transparent performance frameworks
- Drafting performance review templates and policies
- Coaching leaders to manage underperformance with confidence
- Developing clear documentation and communication strategies
- Supporting difficult conversations and performance improvement plans
With the right systems and guidance in place, you’ll build a workplace where expectations are clear, accountability is consistent and people feel supported to perform at their best.
Want to build confident, capable leaders?
For tailored coaching on how to give feedback, motivate teams and manage performance conversations effectively, visit our Coaching & Leadership section.
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HR Documentation
You need clear, compliant documents that protect your business and your people. Our tailored contracts, policies and handbooks remove ambiguity, reduce disputes and give your team the clarity they need to succeed.
We help you create, review or maintain:
- Employment contracts (full-time, part-time, casual, fixed-term)
- Position descriptions and role statements
- Policy manuals, employee handbooks, procedures
- Onboarding, induction templates and exit documents
- Updates, periodic reviews and alignment with changing laws
How we charge
- Employment contracts: $480 + GST
Includes review against any relevant award and the Better Off Overall Test (BOOT). - Employee handbooks: $1,750 + GST
Comprehensive and customised to reflect your workplace culture, values and compliance obligations. - General HR consulting: from $280 per hour + GST
Benefits you’ll see:
- Reduced ambiguity and fewer disputes
- Clearer expectations for managers and employees
- Documents that align with your culture and operational needs
- A legally compliant foundation that protects both your business and your people
Legal / Award Compliance
Keeping up with modern awards and workplace laws can be complex and time-consuming. We make it simple by interpreting the rules, keeping you compliant and giving you confidence that your people are paid and managed fairly.
Our support includes:
- Interpreting and applying modern awards and relevant industry agreements
- Ensuring compliance with the Fair Work Act, NES and state laws
- Monitoring legislative changes and advising updates
- Handling termination, performance management, pay & entitlements queries
Why you’ll value this:
- Minimise risk of claims, penalties or legal exposure
- Confidence that your people decisions are defensible
- Proactive compliance — not waiting until something breaks
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Strategic HR & Planning
Strong businesses don’t just react to people issues - they plan for them. Strategic HR ensures your workforce is aligned with your goals, ready to grow and supported by the right structures and systems.
At Total HRM, we partner with business owners and leaders to create clear, actionable HR strategies that drive performance and engagement. This can include:
- Workforce planning to ensure you have the right people, in the right roles, at the right time
- Organisational design and role clarity to streamline structures and decision-making
- Succession planning to safeguard business continuity and leadership pipelines
- Aligning culture, values and behaviours with your long-term strategy
- Building practical people plans that connect HR activities to business outcomes
The result is a people strategy that reduces risk, supports growth and gives you confidence that your business is ready for the future.
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Uncover risks with a free HR Health Check!
Book your HR Health Check today and know exactly where you stand.